SAP Supervisor
Permanent
Location: Kingston

Key Responsibilities:

Manage staffing requirements for the SAP Support Team, ensuring adequate coverage based on workload demands.
Oversee daily operations of the SAP Support Team, including timekeeping, holiday approvals, and work scheduling.
Ensure timely and accurate completion of the following tasks:
Creation of PRs as per project/operational needs, ensuring correct specifications, prices, delivery times, codes, and approvals.
Creation of WOs/DOs with accurate specifications, prices, delivery times, and subject clauses, ensuring timely approval.
Issuance of approved WOs/DOs to vendors, following up on acknowledgements and confirming in SAP.
Ensure invoice queries are cleared within 30 days, with issues requiring further action marked and followed up within 60 days.
Keep the SAP Support Team informed on both local and corporate procedures, ensuring compliance.
Maintain an up-to-date log of PR/WO/DO creation and revisions to minimise duplication and assist with follow-up approvals.
Provide training and support to new SAP team members and other employees on SAP system usage and company policies.
Collaborate with Project Managers and requisitioners to ensure the SAP team receives detailed information for PR/DO/WO creation.
Support the Intercompany team with SAP-related requests as needed.

Skills & Knowledge:

Strong understanding of procurement processes and SAP Support's role within the business.
Proven ability to supervise and manage a team to meet performance targets.