Job Title: Tenant Coordinator 
Department: Tenant Coordination 
Reports To: Manager, Tenant Coordination 
Classification: Exempt, Full-Time 

Summary:
The Tenant Coordinator will be responsible for coordinating all phases of the tenant construction process as it relates to tenant store designs. The Tenant Coordinator manages all tenant improvement projects at the malls, collaborating closely with mall staff to open businesses on time with 
as little disruption as possible to mall operations. This position is located in North Syracuse, New York. 

The successful candidate will possess strong coordination skills and demonstrated accomplishments in a growing retail portfolio, meeting tenant coordination goals and objectives. This individual will be a valued member of the team. 

Essential Duties and Responsibilities: 
? Review leases to determine landlord work, dates, tenant allowances, and other pertinent lease details. 
? Establish initial connection with Tenant and send out Tenant Information Package (TIP) once Lease is fully executed. 
? Obtain Tenant drawings (Plans, work scope, and signage) promptly or per lease requirements. 
? Review Tenant drawings, including Preliminary plans, final plans, signage, or work scope, to maintain Landlord's standards. 
? Establish schedules and monitor to ensure timely completion and opening. 
? Maintain a relationship with the Mall Team and Local AHJ. 
? Coordinate with Mall Management for Pre-construction meetings. 
? Mediate construction issues with Tenant Build Out. 
? Create and maintain Criteria Manuals and Rules and Regulations. 
? Create and Request; LOD, Room Condition Surveys, Photos, Dimensions, etc. for existing spaces to assist Leasing, Legal, and Tenant Coordination plan reviews. 
? Deliver superior client service: 
? Collaborate positively and proactively with all Company members to further leasing and marketing of mall properties. 
? Maintain client confidence and protect operations by keeping proprietary information confidential. 
? Perform other required duties. 

Qualification Requirements: Education and/or Experience: 
? Bachelor’s degree in a related field (Architecture, Interior Design, or Construction). 
? 2-3 years of experience preferred but not required. 

Knowledge/Skills: 
? Basic knowledge of building design and systems. 
? Familiarity with real estate, building operations, facilities, and construction. 
? Understanding of landlord/tenant lease language as it relates to construction. 
? Working knowledge of Word, Excel, Outlook, and Teams. 
? Tech-savvy. 
? Excellent communication skills. 
? Strong critical thinking and problem-solving skills. 
? Ability to manage multiple projects and priorities. 
? Effective time management. 

Professional and Personal Characteristics: 
? Demonstrated project management skills. 
? Strong analytical and technical skills. 
? Good financial acumen. 
? Strong oral and written communication skills. 
? Skilled in conducting meetings and delivering presentations. 
? Results-oriented and high energy, quickly gaining respect and credibility. 
? Highest level of personal integrity, inspiring confidence and trust. 
? Ability to multitask in a fast-paced environment. 
? Skillful at interacting at all levels and representing the organization within the industry. 
? Passionate and committed to personal and professional development. 
? Creative and innovative approach to problem-solving. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. 
? Computer use involving screens and keyboards. 
? Manual dexterity for constant keyboard, mouse, and telephone/radio use. 
? Operation of office equipment. 
? Ability to lift 20 pounds. 
? Speech and hearing sufficient for communications. 
? Vision sufficient for reading documents. 
? Sense of smell to detect odors. 
? Walking, bending, stooping, climbing, and reaching. 
? Sitting and standing for extended periods. 

Other Considerations: 
? Day and overnight travel required. 
? Interest in industry trade organizations for networking